Our Company Kicknet is one of the largest stockists of petroleum/marine equipment and spare parts, offering over 12,000 stock lines specialising in products for maintenance, repair and overhaul requirements. With 31 years of experience supplying to Leisure, Trade and Commercial sectors, you can rely on Kicknet to provide you with the right products and award winning customer service.
Why choose Kicknet? Award winning customer service Trusted technical support on products Exclusive discounts for Leisure, Trade and Commercial sectors Over 12,000 stock lines from over 80 trusted brands Same day dispatch if stock items ordered by 2:30pm (Mon-Fri) Free delivery on qualifying orders Free Kicknet van deliveries on a weekly basis to qualifying postcodes Complete packages tailored to your requirements Exclusive Trade support team Hassle free returns Kicknet works with over 80 trusted brands such as Centek, Hella, Jabsco, Maestrini, Orbitrade, Victron, Parker Racor and many more.
Our Mission At Kicknet Engine, we are committed to providing you with a high level of customer care and outstanding customer service. “We do whatever we can to float your boat”. We act with altruism and we ask nothing in return.
We share – When we learn something, it’s our job to impart this knowledge to our customers. By sharing with our family, we’re not only providing them with useful and practical information, but we’re inviting them to share a bit of themselves, too. The better we know each other, the better we can tailor a solid platform to offer the products and services they want. Quid pro quo. We thrive on Knowledge – We’re driven by knowing everything we can, in superior detail. Customers love to deal with companies that know their stuff, especially when a certain degree of technical know-how is required – so we do our best to have a great working understanding of all our products, and how they fit in to the bigger picture. This extends to knowing our customers too; becoming familiar with them and remembering how they work is crucial to developing strong bonds.
We’re Honest – By being genuine and openly realistic, the customer can trust our brand. This might include matching a customer to their ideal product based on their needs, or signposting the timescales of services. No matter how an opportunity manifests itself, by always being honest the customer will respect and value the Kicknet Engine brand for it. We Innovate – With the latest technologies and methods at our fingertips, we ensure the interest of corresponding customers. We must update our product ranges to stay in touch with the latest in marine technology, with a view to catering to those customers who operate within that scope. In addition, by utilising photo and video customer service tools, we are able to deliver a high level of customer satisfaction. We get it right – We’re great at getting things perfect first time. When things do go wrong, we rectify the situation. If we treat our customers well, they’ll forgive us if things go amiss from time to time. It’s our job to ensure that we not only solve the problem, but that we learn from it.